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king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
1 2 3 4 5 179,308 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
safe
1 2 3 4 5
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Reviews

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1 2 3 4 5
Review of King George’s - Accident & Emergency,
23rd May 2023


All staff were excellent,includìng Porters,hostess with the tea,cleaners and SErcufity guarda.


Nothing.NHS is broken ,the staff do a great job

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
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1 2 3 4 5
Review of King George’s - Accident & Emergency,
23rd May 2023


I had no wait and was treated promptly and with the utmost consideration by the paramedics and doctors at the hospital. After hearing so many horror stories about people's visits to A&E I was impressed. The doctor constantly kept me updated and the consultant was extremely kind.


I really don't know of anything. Unfortunately we are at our worst in these situations but was reassured.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
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1 2 3 4 5
Review of King George’s - Accident & Emergency,
23rd May 2023


My experience


Better communication

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
23rd May 2023


I came to the urgent treatment centre at 7:30 PM, i did not leave until 8 AM the next day. The wait times are absolutely appaling and the communication between departments is poor. I waited 6 hours before i was seen. When i asked the gentleman on the counter, how many people are ahead of me, he was very rude and abrupt. Not how you want to speak with people who are not well. He had no compassion whatsoever. The Dr advised me to get a blood test done, he stated on the form to include my iron levels to be tested. When i went to give blood, they said they don’t check for iron, despite it being asked. I then got seen by another Dr, he noticed that Iron levels were requested so called the team responsible for the blood up. They said they don’t do Iron and if it was needed i must wait another 2 hours. This is not acceptable and really poor. Why was it not done as initially requested? The Dr then just said i need to see someone from ENT the following day. Upon seeing the ENT consultant, they said they have no idea why i was referred to them and should have maybe gone to community care. All in all, a very poor experience.


Everything. Wait times were ridiculous. Nobody was checking my forms properly as to what i actually needed to be checked in terms of blood.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
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1 2 3 4 5
Review of King George’s - Accident & Emergency,
23rd May 2023


Eveyone was so friendly and kind in a &e , in urgent care the staff were not friendly or easy to talk to at all ..


Need to be better care in urgent care as the staff were not friendly .. Everything was great in a&e

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
23rd May 2023


Good service!


N/a

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
23rd May 2023


The only problem was the 8 hours before pain relief


Given me morphine quicker

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Chest Clinic,
22nd May 2023


I came in with the problem . The problem was investigated and the correct mask was give with how to use it..also was told if the problem continues I can go back anytime and further help will be given.this was very reassuring for me.


The best service was given to me

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of King George’s - Accident & Emergency,
22nd May 2023


There was very little communication. Was told by a nurse at 8am that the doctor will see me in 15 mins. It's been well over an hour and I have 3 people still in front of me. How is that even possible. I was told at early hours in the morning that I will be provide paracetamol which after 3+ hours I'm still waiting and The Urgent Care Unit saw me but because I'm in too much pain apparently to have a common infection that's why I was sent over to A&E. I am getting so angry because as per usual getting treated like I'm dirt. Some nurses attitude stinks and better sort themselves out. The doctors are no where to be seen. I'm still waiting after 8+ hours for pain killers and some antibiotics which should of been given to me by the urgent care unit. And then I'm getting sent back to urgent care unit because they couldn't be bother to help me yet another 5-⁶ hour wait for antibiotics that should of be prescribed already. May I add I got sent over with a cannula still in my hand and had the nurse having ago at both of us because A&E messed up.


Get some of your nurses to take customer service course because their attitude stinks.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
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1 2 3 4 5
Review of Foxglove , written by a patient
21st May 2023


All the staff on this ward was very nice and can have and laugh and a joke with them all.


Nothing to say.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Experience
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King George Hospital was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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