king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, Essex England, IG3 8YB
 
1 2 3 4 5 165,448 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 3 of 1088
 
1 2 3 4 5
Review of Accident & Emergency,
28th June 2022


King George's Hospital is a greatest hospital in the UK where I was given second life in 1988.Small little things dont matter


Your teams of working all the times to further improve the services and am sure they will succeed

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
28th June 2022


On the base of my experience


I reached there 24th June at 8:00 pm.Doctor checked me 2am next day and wrote one xray in other department. Nurse told me there. I have to wait here an other 6 hours to be xray done. I was so miserable due to my condition and couldn’t get the treatment on time. And I was not able to wait more 6 hours,so I came back home without treatment. Even I asked the nurse can I come in the morning for xray then she said you have to wait 16 hours further for your xray to be done and I don’t have that stemina to go back for my treatment as I have 3 little kids at my home who be looked after by me. This whole system is so tiring for the patient. Too many checking and receptions to wait before you go to doctor. Please improve the system. Thanks

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
28th June 2022


Staff and doctors were very nice and looked after me well.


The lady doing triage did not take my temperature properly, she didnt push the probe far enough into my ear. Normally not a big deal but I was there because I had a high temperature so that should be addressed. She was very nice like all of the other staff though.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
28th June 2022


Night nurses in MRU ward absolutely terrible, the nurse left me with blood gushing out of my arm because my cannula fell out and she blamed me for it, a student nurse came to help me out but was told by the nurse to ‘leave me there’ the nurses turned off the light in my bay and walked away with blood still gushing out, I was extremely angry I ended up leaving the hospital, this experience really affected my mental health and actually led me back in hospital (a different one of course) for an additional 5days!


Retrain all staff on how to deal with patient and consider peoples mental health especially if they had been admitted for mental health reasons!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
28th June 2022


Long waits, poor communication and no real outcome.


Communicate better. I waited for over 12 hours, alone, with no access to food - the ability to access food would be helpful.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
28th June 2022


14 hours wait time. Ambulance crew found ECG abnormal pattern. After 7 hours of wait , I Left the hospital without being seen by a doctor. Received a phone call after 14 hours and was told that if I want to be treated, the process will be started all over again


Get rid of unnecessary jargon paper work, reduce wait time for patients. One doctor for max of 30 patients.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
28th June 2022


Had to wait 17 hours for a chest x-ray then an additional 10hrs to see the doctor for results. There were other patients that had been waiting there from the previous day. Absolutely disgraceful, so I left


Everything

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Radiology,
27th June 2022


I attended for an ultrasound on Saturday 25th June 2022. The welcome at reception was warm and the appointment was on time. The radiologist Fahmida and the HCA Lorraine were welcoming and reassuring. The scan was conducted efficiently and thoroughly. Thank you.


It would be helpful for team members to introduce themselves by name initially, as this affirms the human touch.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Endocrine Day Cases,
27th June 2022


I wanted to inform you of the outstanding care i received in your endocrine department day service. I was greeted by a nurse Anna who was polite and friendly and during my visit with you came in and out of the room, making conversation and checking I was ok. I felt like royalty as if i was the only one and most important person in the hospital. I want to say a special thank you to the nurse Nancy Enriiquez who looked after the whole 5/6 hours. She is such a credit to the NHS. She explained what was going to happen to me, always asked me how I was. Made me feel at ease, was very funny, relaxed. Listened to me. Nurses like Nancy are few and far between that I have dealt with . It is a shame she cannot do all my other care. You can see her passion and care. Amazing member of staff. THANK YOU NANCY.


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
24th June 2022


My call button didn’t work in the bay , I needed a Sara steady frame as I can’t walk from my wheelchair and I needed to go on commode 2 of them held me up to get to commode then one had to hold me while one pulled bottoms down . Then drag me back to bed it wasn’t a good experience . When I was going home 3 of them got me of the bed and in to my wheelchair . There should be a stand to assist disabled people . It was painfull at times . I have ms and need to take medication at certain times and needed water . I didn’t have any from 5 in morning till 10 . I didn’t think I would be glad to get back to the care home but I was


The call button should be working in all the bays Should have been offered water earlier then I was or even given a jug of water . There should be a Sara steady to help people up if needed Lifting me like they did could have injured myself and hurt there backs , not good health and safety procedure A female nurse should be on hand not just a male one to change my pad as could be embarrassing . The male nurse didn’t seem very happy with me and I thought he joked bout heavey loud with the other man

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
 
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