King George Hospital

King George Hospital 2022-09-28 Person 5 5 0

Because I was only there 2 Hours in the waiting room you had a TV what’s keep you occupied and a beautiful nurse come round with tea and coffee and the doctors and nurses are beautiful people

Nothing

King George Hospital 2022-09-28 Person 1 5 0

I am a diabetic and had to sit here for 16 hours before someone even looked at my wound, not one person could give me a straight answer as to what is going on. Instead i was faced with disrespect and attitude.

Communicate better with your patients, at least pretend to care and not show attitutude or disrespect when a patient is enquiring ligitimate requests.

King George Hospital 2022-09-27 Person 4 5 0

The doctor was very good but the staff did not act on her instructions when asked to so some of my treatment was delayed.

General communication could be greatly improved. Patients are left sitting in the waiting room for hours on end with no information and this creates a lot of stress. There were people in the waiting room with me who had been there for 16 hours! They had waited all through the night! My total time at the hospital was 11 hours which was too long too. The investigation into my condition could have been carried out in half that time. There were plenty of nursing and auxiliary staff but it seems there was a shortage of doctors.

King George Hospital 2022-09-27 Person 2 5 0

Appalling ammount of time to wait. I have Asthma and Bronchiectasis and was there because I was diagnosed on holiday in Turkey with Pneumonia. I informed staff of my illness but was told I had to wait because other people had to be seen. I understand that but one of the patients was laughing about her foot which was the reason for her being there. Was not happy about a failing service.

Well, I think ammediately on arrival, it would be nice to be asked why you are there. Breathing problems, bleeding, stomach pains, sprained ankle, stubbed toe and other stupid reasons for turning up and putting ridiculous amounts of unnecessary strain on the NHS. That way they can be put on immediate priority or sent away to see their Gp. I felt very left alone when I was extremely worried about my breathing.

King George Hospital 2022-09-27 Person 5 5 0

Whilst it was a long wait I did find treatment h the kindness of staff excellent - thank you for looking after me so well.

If possible, cut the discharge time!

King George Hospital 2022-09-27 Person 1 5 0

I went as I couldn't stand on my feet and feeling dizzy and sick I had to wait Nine and half hours by the time I got to see the docter The docter was brilliant spoke very nicely and did the treatment accordingly But the triage staff was very rude as he didn't wana be at his job and he is doing everyone a favour blood samples lady very good spoke very nicely overall treatment was good but waiting Is ridiculous the system need to change

Moer staff needed and the system the way everyone is working have to change

King George Hospital 2022-09-27 Person 5 5 0

Not been to King georges a&e that often but more attendance recently after developing a long term disease. Anytime I have been there I've always felt looked after.and that staff hadnt forgotten about me while I waited for procedures to be completed. They consistently demonstrate their wealth of experience managing emergencies and ensure you understand why tests are being done and how they relate to your symptoms. They are a team to be proud of.

The only thing I can say about this time was that the person who booked me in seemed a little unsure of what she was doing on the system and lacked a little confidence in gaining the information she needed from me. I was a little concerned that this might not be recorded correctly. Maybe she is new and just needs some further supervision and training.

King George Hospital 2022-09-27 Person 1 5 0

Ten hours from admittance to discharge- says it ALL!!!

Shorten waiting lists-

King George Hospital 2022-09-27 Person 2 5 0

Triage nurse was very condescending and made me feel very uncomfortable during the initial assessment. He took me through to resus without being told where I was going, told my relative to wait in a waiting room, again with now explanation. I was left in a cubicle in resus with no pillow for 5 hours even though a nurse said that she would get me one. No communication or reassurance from the nurses whatsoever and they wasn’t in least bit kind or caring like nurses should be. I asked several times if my relative could be updated on my condition, yet this didn’t happen. My mum had to walk around the department asking several members of staff where I was and if I was ok before being told to knock on the resus door and ask them.

Training for nurses on how to be caring and compassionate to patients.

King George Hospital 2022-09-27 Person 5 5 0

Good experience from start to finish

Nothing