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28th June 2022


Night nurses in MRU ward absolutely terrible, the nurse left me with blood gushing out of my arm because my cannula fell out and she blamed me for it, a student nurse came to help me out but was told by the nurse to ‘leave me there’ the nurses turned off the light in my bay and walked away with blood still gushing out, I was extremely angry I ended up leaving the hospital, this experience really affected my mental health and actually led me back in hospital (a different one of course) for an additional 5days!

Suggested improvements
Retrain all staff on how to deal with patient and consider peoples mental health especially if they had been admitted for mental health reasons!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse