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20th September 2021


Firstly I’d like to say that these marks are given for the experience at King Georges Hospital from yesterday and NOT last week at Queens Hospital. My husband was firstly admitted to Queens on the 13th September after a fall and with similar symptoms. He wasn’t treated with any medication for the Atrial Fibrillation that was found and was released back to his home address at 02.30am……….. Fortunately after collapsing at home yesterday morning he was taken to King George’s and investigated thoroughly. He is still in MRU we’re investigations into his heart condition are continuing and I cannot thank the staff enough for this. As for Queens, they should be ashamed…….

Suggested improvements
At Queens on the 13th September “pretty much everything” at King Georges from yesterday “nothing at all as they were brilliant “

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse