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21st September 2021


The doctor that I was on the sunday night was very helpful, he continued to help me when I bumped into him on the Monday morning too.

Suggested improvements
The seats in the a & e waiting room are awful, I had back pain and I left with extra back pain. There are softer seats around the hosiptal so you should move these into that department. I had to return the next day for a scan, however I had to wait 3 hours for the results, bit too long just for a 5 min chat and after i waited 5 hours the night before. There was also a mental health man there, he was shouting and chucking himself on the floor, this went on for most the time that I was there. I think maybe these people to be seen with urgency as they are very disruptive and when you sick this really doesn't make you feel better, he gave me a add headache

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse