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28th June 2022


14 hours wait time. Ambulance crew found ECG abnormal pattern. After 7 hours of wait , I Left the hospital without being seen by a doctor. Received a phone call after 14 hours and was told that if I want to be treated, the process will be started all over again

Suggested improvements
Get rid of unnecessary jargon paper work, reduce wait time for patients. One doctor for max of 30 patients.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse