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15th May 2026


All the nursing staff were very professional and Caring. They respected my dignity and went over and above board to care for me. Some of the staff names I can remember -Atti,Anni,,Dazy,Sarah,Hari,Shanzida,Olivia Are some names that I can remember, but all the nursing staff were brilliant and asset to your team.

Suggested improvements
My experience day before my discharge and on my last day was not a good one. I was moved out from my room which I had at 6 am in the morning and left in a corridor till 8 am when I had had enough and asked the nursing stuff why I was still here and why I hadn’t been put in the Ward it was dark and dingy corridor. I was very upset and depressed. I know Queens Hospital have patient’s in corridors but I didn’t think that King George would be doing the same. upon my disappointment I was then moved to a different part of the corridor further down where it was a bit more brighter but still in a corridor. By this time I had had enough and wanted just to come home finally the physio arrived and I told her what was happening and I was very upset and crying at this stage so she went and checked with the staff and came back and told me it won’t be long. They’re sorting out a place for me to go when they should’ve already arranged prior to me being moved out of my room. By the this time it was about 10-11 am ish Next day it was a discharge day 8 am in the morning. We’re having breakfast. I woke up at 6 o’clock got myself ready cause I knew it was I will go home and I was told the ambulance is going to take me home at around 1 o’clock expecting it to be that time just finished breakfast and was told that I’m going now and I need to go to the discharge lounge and had to be rushed with another lady out of the hospital. I felt that I was literally been pushed out of the door not given enough to get time to get dressed or even change and everything was rushed your manager Josephine I felt was not very sympathetic and was rushing her staff. I could see my nurse was arranging my medicines and was in the middle of dispensing it and she made her stop my medication to try and sort out another patient so that other patient could go home and I told her she’s in the middle of doing my medication let her finish at least but still she the nurse had to stop my medication in the middle and go and sort out the medication for the other one which I think is not very good for a manager to be pushing her stuff around like this . had my medication been incorrectly dispensed who would take the responsibility hats off to Annie the nurse who was doing my medication at Time. I do not think this was a very professional attitude by the management. Things should’ve been organised a lot better as I felt that I was being pushed out of the door. All the hard work your nursing staff had put in to my care and the professionalism and understanding was all overridden by this attitude on the last day you have brilliant staff working for you but the management can be better organised for patients that are being discharged.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse