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6th September 2021


I felt I was treated fairly at the hospital, however I felt like the doctor was very quick to let me go home and didn’t really seem to care too much. I under it’s busy at the moment but I just felt as though I was being hurried out.

Suggested improvements
I think it was absolutely outrageous that some people were allowed family members with them and some people like myself had to sit alone. I was in severe pain with chest pain and being 25 my mum was obviously concerned about me and wanted to be with her daughter. She got turned away as I was over 16 and I was left on my own which was fine because rules are rules. What’s not fine is me sitting in a&e surrounded by people with family members with them. I’m not talking elderly people I’m talking middle aged adults and people of my age which I thought was very very unfair. It should not be one rule for one and one rule for another. I never ever have a bad word to say about this hospital or the NHS as I work for them but I found this disgusting.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse