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6th September 2021


I went into A&E in the middle of the night. It’s been a week and I still have no received the results of my tests although I was told they would be forward to my GP in the next couple of hours. I am yet to find out what is wrong with me before I am able to take steps forward for recovery. To be quite honest, the system has taken a massive downwards toll and it’s a shame that being let down by the system is a completely normal thing. I am extremely dissatisfied and would rather continue in pain than attend A&E.

Suggested improvements
Responding accordingly, no nurses or doctors were available for assistance. Test results were non existent once blood was taken.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse