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8th May 2026


I was triaged quickly, the wait time was 5 hours . I was taken to sdec clover ward. Where my treatment was continued. I was not offered any food or drink the whole time I was there. I went to Costa in the end and missed being called when it was my turn. I was given a follow up appointment to return to clover ward in a week. The wait that time was minimal and I was delt with efficiency.

Suggested improvements
The wait times could be updated during the day. They want updated at all when was there

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse