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1 2 3 4 5
22nd November 2021


Had new aorta valve in September . Got dizzy spells & chest pains called 111 doc called back & said ambulance on the way did ecg said ok but need to go to hospital . Said didn’t really won’t go they insisted . Got cab gave paperwork to guy got red card & had tests after 8 hrs said could be new valve & cardio will call next few days to look see . Still waiting still dizzy . No cabs at 3am so very cold waiting at bus stops got home about 5am . Did fill like a very long wait to hear nothing & fill the same . Maybe try sitting up there all night & get bus home at 3am .didn’t won’t to the up a ambulance but ended up put next door & waited 9hrs Shit experience


Sort out waiting room tellys & drinks machine .let people know some sort of time scale .

Experience
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5