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King George Hospital 2021-09-06 Person 0 5 0

Was there from half 3 until midnight without speaking to a single doctor.! I have a blood test done which took hours to see someone. I came in because i was in pain and concerned and i didnt even get seen or an outcome and had to walk out due to having my kids at home with a family member who had to go home. The time spent in the hospital was horrendous. Ladies at recpetion in the urgent care are unbelievable they ignore you while ur clearly looking at them to be seen. I tried to speak to a women behind there she looked at me put her head down and started smiling playing with her hair and ignored me.herself and another young lady working with her were also talking and laughing and clearly pointing and looking at people in the waiting area. Then the time spent around majors was terrible. A male receptionist that was working that evening was very rude and disrespectful he refused to even tell me how many people i had infront or how long the wait was his attitude was disgusting.

Staff at reception need to learn respect for patients and staff need to be ready to answer questions and be able to be polite. The waiting times are horrendous especially going to the hospital for an emergency and not even be seen for 7 and half hours and to be told i had another 3 to go .! This was at midnight.