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22nd June 2022


The worst experience in my life. I waited for 6 hours in the queue just to receive a red card to go to emergency department and then I had to wait 10 or more hours to speak to the doctor. So the total hours to see a doctor would have been bout 17 hours. The nurse told me I have to wait 10 or more hours to see the doctor and still not sure if I will see him after 10 hours that's not including the 6 hours I had to wait just to get a red card and there was no one to help or care. Plus when I waited 6 hours just to get red card the nurse was very rude and didn't even listen to my issue and took it more as a joke. You think me waiting for 6 hours jsut to get a red card I would go there just for a joke? When I entered emergency department I waited and decided not to wait anymore because 10 more hours just to see a doctor and who knows what he will say? Maybe he will say take aspirin as what everyone else always saying? This is a joke

Suggested improvements
Everything needs to be fixed. People are dying because of this.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse