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1 2 3 4 5
22nd November 2021


I had to leave from the triage shouting and screaming at the staff. When i got there they made us stand outside in the cold for 4 hours and made us think we are going in to be treated. After four hours they took me in triage, checked my blood pressure and started telling me it will take a further 6 hours. Basically, they wasted my 4 hours before deliberately and after 4 hours they actually saw me. They are being deceptive with patients. I am an epileptic who had 2 breakthrough seizures back to back and developed chronic oral thrush. I still have not been seen by any nhs service.


Everything could have been done better. The system is purposely designed to wind patients up and have them either walk out or suffer if they will wait.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5