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21st June 2022


My husband arrived at the hospital last night Monday 20th June around 21:30pm as I write this review the time is Tuesday 09:55am. I understand that there is obviously a staffing problem and there is a shortage of doctors and urgent care nurses but over 12 hours waiting is totally unacceptable particularly when an individual is in pain, having breathing problem and requesting a asthma pump to ease the discomfort and having to wait 12 hours!

Suggested improvements
The triage system needs a serious over haul and why is there no seats in the Urgent Treatment centre?

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse