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28th May 2026


Professional

Suggested improvements
I was told I have booked appt at 1pm and should drink 2 pints of water. I came on time. I seen people come and gone. My bladder was full and couldn't control then I enquired about my appt. I was told it is actually 1.20pm to ensure people come on time we inform them this way so they don't miss or late for their appt. I do not agree with this. I was sitting here waiting to be seen holding my bladder. My body started shaking, headache, but you just want to ensure your appt don't missed.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse