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7th May 2021


I would like to say a huge thank you on behalf of my mum, who had a surgery at Adult Day Care Unit, to all medical staff worked on 6th May 2021 and especially nurse Hyacinth. The level of professionalism and care is outstanding. Despite my mum's language barrier, I was informed of every step of procedures taken place and my mum was worry free throughout her stay. Thank you all for being there with the right attitude and doing a truly great job!!!!

Suggested improvements
Employ more staff like nurse Hyacinth

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse