King Edward VII Hospital

King Edward VII Hospital 2024-03-22 Person 5 5 0

The whole 3+ hrs we were there for was very much detailed , all staff from omnipod and the diabetes team explained everything step by step and did not move on until every one was confidence

I was there for Omnipod therapy education not freestyle Libre education .

King Edward VII Hospital 2024-03-22 Person 4 5 0

Friendly, professional and informative staff.

Nothing

King Edward VII Hospital 2024-03-22 Person 5 5 0

The podiatrist was very polite, helpful, professional and had good communication skills. The treatment was excellent. The podiatry area was organised and had good hygiene standards.

The podiatry team needs to continue the high standards of care that it delivers.

King Edward VII Hospital 2024-03-22 Person 5 5 0

Absolutely lovely consultant and the two nurses were so helpful. I love this hospital.

My experience was excellent and this Hospital goes above and beyond.All the staff are extremely helpful

King Edward VII Hospital 2024-03-22 Person 5 5 0

Treated with respect

Early appointments where possible, Thanks.

King Edward VII Hospital 2024-03-22 Person 5 5 0

Very though and all results explained welln

Nothing

King Edward VII Hospital 2024-03-22 Person 4 5 0

The service received was very good and with no complaints except: 1. A telephone call was made to the department regarding the appointment. As has always been the case, the call went to voicemail and a message was left but no return call was received; 2.There were no face masks available in the entrance dispenser.

1. Please answer telephone calls. Every single time that I have called for the past year, the call is not answered and goes to voicemail. I do not know why this is as there is always a receptionist on duty at the appointments. 2. Please return calls. 3. Please keep the face mask dispenser stocked.

King Edward VII Hospital 2024-03-22 Person 5 5 0

I have been a patient at King Edward VII Diabetes Clinic for nearly 26 years. The receptionists, nurses and Consultants have always treated me courtesy and patience, with efficient professionalism. Always explaining and offering the latest guidance and advice. Thank you. [name removed].

I cannot think of anything.

King Edward VII Hospital 2024-03-22 Person 5 5 0

King Edward VII Hospital 2024-03-20 Person 5 5 0

The doctor and nurse were kind and I could hear them clearly which is helpful as I am slightly deaf.

I had to wait over half an hour after my appointment time to see the doctor but not really a problem for me