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Written by a patient
14th February 2018


I had high hopes that my stay at KIMS would be stress free given that they provide great care at consultation stage but my actual inpatient stay was far from stress free. I had a knee replacement and I was put in a bed that was totally unsuitable I simply couldn’t get out of it without help. On the day of my procedure I was refused food by a nurse right up until 9.45pm when I was presented with a dry sandwich. Bearing in mind I hadn’t eaten since 5.45pm the previous day. The time I spent in the anesthetist pre op room was a comedy of errors I wish my partner had stayed with me because I nearly pulled out of having the procedure. If it wasn’t my faith in my consultant i might not have gone ahead I didn’t want to let him down. If I need to have a procedure at KIMS again I will be better prepared.

Recommend
Dignity/Respect
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Information
Cleanliness
Staff