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Written by a private patient
15th November 2022


The hospital seems very new and all areas are immaculately clean. My room was on Pickwick Ward, which is apparently where overflow patients are placed and had a view over open fields. Operation day went like clockwork, the anaesthetist was very professional, the operation was painless and all the nursing staff were friendly and reassuring. Over my two day stay drinks were offered regularly and pain medication came on time. The choice of meals was wide but quality was very variable and food was sometimes cold. On discharge day I was given pain medication to take home but was rather taken aback to find that strong painkillers had only been prescribed for 5 days, when I'd expected longer. I'm presuming that the opioid crisis in America has influenced this decision but I think it is misguided. My discharge went smoothly, with a porter being called to take me to the car and I left with a date for clip removal and a physio appointment.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe