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Written by a patient
13th January 2021


I was admitted as an emergency by first having a visit from a superb gentleman from the paramedic called Warren on. 21/12/2020. He was so good at explaining everything in terms we could understand so caring . He even rang my wife the next day to find out how she was and also how I was. I was first admitted to A and E and then was found a bed on Clifford Ward where my care was superb. After a little while I was given a bed on Harrowden A because of the intense care that I needed because of the terrible COVID virus . Nurse Mary was a great influence on Harrowden A ward and was kind enough to ring my wife to explain what procedures I was having to put her mind at rest with all the worry. My care was endless by all the wonderful doctors and nurses. With their dedication after a three week stay where I was really poorly was allowed to come home. I cannot thank each and everyone of them enough to the ladies who delivered the food and to the domestics keeping every where clean.

16th February 2021
Response from Kettering General Hospital

Mr Jones, Thankyou so much for taking the time to feedback and am glad to hear you are home and recovering. I will ensure your comments are communicated back to the staff. Kind Regards, Louise Hyde Matron, Urgent Care Wards

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff