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Written by a patient
31st January 2020


This review relates entirely to my experience in day surgery on the 30-1-2020. I had exemplary care from the moment I entered the building. I was cared for by Sheeja and prepped for my surgery. I had a long discussion with my surgeon Mr Mohamed Ismail, who answered all of my questions with patience and understanding and allayed any of my concerns. I then met my anaesthetist Dayana (my apologies if I have not spelt your name correctly) who offered solutions to prevent post operation side effects that I have experienced in the past, which worked a treat! I then went into the care of Rachel and Philip, the nurses who took me through from the point of anaesthetic to recovery. My care continued back in the day surgery unit and I was given medication promptly when needed and support and information from the nursing team. I was discharged after speaking with my surgeon about the procedure and what would happen next and receiving my paperwork. A seamless process in which I felt cared for and valued throughout. Thank you so much to all who contributed to my care, I would recommend this service to everyone.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff