isebrook-hospital

Isebrook Hospital

Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
 
9,002 reviews

Reviews

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Reviews

 
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Review of First Contact Physiotherapy-Isebrook
12th January 2024


Excellent service,couldn't have got better treatment,the staff were helpful and cheerful

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Review of First Contact Physiotherapy-Isebrook
10th January 2024


[name removed] was great, she answered all my questions and was always so welcoming. Never felt like any question was a stupid question. She always made me feel safe and respected in our appointments.

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Review of First Contact Physiotherapy-Isebrook
19th December 2023


[name removed] ([name removed]) was superb. The brightest, warmest Physio I’ve ever met. Total interest in getting me back to help. I felt great after seeing him; even after just 1 session. Thank you!

Suggested improvements
N/A

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Review of First Contact Physiotherapy-Isebrook
12th December 2023


[name removed] was lovely. Very personable, understanding and made it very easy to explain this issue(s) to. I wish I could keep her longer!

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Rating not given.
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Review of First Contact Physiotherapy-Isebrook
1st December 2023


[name removed] identified the problem in my neck and gave the treatment that worked to fix the problem. I was given exercises and shown how to do them properly and how often. I also have lower back problems which [name removed] would be glad to help me with via a new referral via my gp. In 20 years of problems [name removed] is the best most professional and effective physiotherapist I have ever seen. I can’t recommend her enough.

Recommend
Dignity/Respect
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Safe
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Spiritual needs
Cultural needs
 
Review of First Contact Physiotherapy-Isebrook
28th November 2023


I was listened to. I was carefully examined. I was given considered exercises. I felt very assured at all times. I did my exercises and on next visit we went through everything and some exercises were altered to meet my specific needs. Different exercises were given. 3rd visit i had a very good chat with [name removed]. She was very helpful and very knowledgeable. She made me feel very assured. A lovely lady with a very good knowledge of my condition. I have every faith in her. I am now discharged, and i am confident in continuing my exercises. [name removed] gave me confidence. Thank you very much.

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Rating not given.
Spiritual needs
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Review of First Contact Physiotherapy-Isebrook
24th November 2023


Very pleased with treatment and the way I was treated Whished I could have had a bit longer treatment

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Dignity/Respect
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Safe
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Spiritual needs
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Review of First Contact Physiotherapy-Isebrook
24th November 2023


[name removed] was so professional and would highly recommend her.

Recommend
Dignity/Respect
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Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & APP Team (Isebrook)
7th September 2023


[name removed] was very nice and welcoming, very friendly and informative, spent a lot of time going through my problems and gave a easily understandable answer to my problems.

Suggested improvements
Nothing

Experience
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Rating not given.
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Review of CMHT Wellingborough & District
6th September 2023


[name removed] did a really great job with supporting me during a crisis, and also through the difficult times afterward. She even referred me to different departments of Isebrook when I made passing complaints about dental problems, which really shows her attention to detail and willingness to help. I'm greatful for her support and that of Wellingborough CMHT in general. [name removed] has now taken over my case and she is also giving me really good support. I realise the recovery process will take a long time, but I feel like I'm in good hands.

Suggested improvements
There was an occasion where I was in a crisis and called the department around lunch time only for no one to pick up. But this was passed on and addressed and never happened again. My initial experience when I was first referred was a bit difficult because I feared I'd be bounced around departments and then dropped and left without support. This did almost happen, but I think that's more due to the complex nature of my case and the backlog with other departments around the NHS. Wellingborough CMHT worked very hard to prevent this happenning though and I'm eternally grateful for their hard work in keeping me safe.

Experience
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Isebrook Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Isebrook Hospital: http://iwgc.net/eb4dr