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28th September 2022


I think mental health teams struggle due to funding and everything else so therefore I believe they do the best they can with the resources they have

Suggested improvements
I think someone should try calling the numbers that are given to patients for extra support out of hours, they are not the greatest of support for someone going through a crisis and can often actually make situations far worse, to the point that I rarely call out of hours now because of being badly treated etc. I think this should be looked at closer before handing out the numbers.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs