Huntlyburn House

Melrose, Scotland, TD6 9BP
 
8 reviews

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Reviews

 
 
Written by a private patient
2nd August 2022


Free work independently move out of work garvald home farm dollthinton West Linton borders eh46 assistant social work assignment is due for housing feel sick

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Written by a patient
17th June 2018


Poor attitude and participation from staff, personal items went missing and patients, I feel were made worse off by staff members.

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Written by a patient
3rd March 2017


I felt the overall care from the staff was very good. As a first time atient I was very worried when I first came in but they all made me feel safe and settled very quickly. I did have a problem socialising as I am inherently shy around people I don't know. They did push me into social situations I wasn't comfortable with but I do understand the reasons behind that. But once they understood why I felt uncomfortable around other patients we reached a happy medium. I do feel my discharge was way too early and still worry that my issues will have me back there again sooner rather than later. I feel the nursing staff felt I should have stayed longer, but the consultant psychiatrist felt I should be discharged. I did feel safe in Huntlyburn and felt there was always someone there ready to talk or listen. Thanks for all your help.

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Written by a patient
22nd April 2016


I have been in and out a few times and had none of the problems others have mentioned I have always found the staff welcoming and friendly and I have always been treated with respect. The staff always knock before entry to any priate room, especially bathrooms and ask if they are occupied. They never just barge in. That is my experience over several visits. I have always been well looked after and I am grateful to the staff. Thanks.

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Written by a patient
9th October 2015


I had to be admitted several times over the course of a year, discharges were not because the staff on the ward wanted to discharge me, but because my consultant felt it as time. I have no complaints about the way I as looked after or the behaviour of the staff. I felt well cared for, and safe. I totally disagree with the othe reviews

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Written by a patient
4th May 2015


It was diabolical. They let patients out who were still clearly very ill because they needed beds. Several of these patients then ended up re admitted a few days later. They spoke down to me they sedated me when I got angry because they wouldn't answer my questions about my care. They walked in while I was in the shower. Things went missing and they didn't care. The lack of care was astonishing

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Written by a patient
7th July 2014


My stsy at the hospital was shocking. Never met such childish like minded individuals who simply think they have power over your decisions and life choices. All they did was laugh and mock me and tried drugging me up on higher doses of medication by making out it was in my head that property was going missing from my room... Had I rightly guessed it was the staff! I was mortified! Never again will I come here for my care and anybody thinking of going there, please DONT!!

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Written by a patient
2nd May 2014


I think my stay on the ward has been absolutely atrocious. First of all I noticed that I had a few things missing from my room when I reported it missing the staff got quite on the defensive and were snappy and didn't even do anything about it! Second of all when I was having a bath there was one male staff member who suddenly barged into the bathroom were it clearly said 'Bathroom'. Then to prevent it happening again the next time I put a bin in the bathroom against the door. When I did that in came another MALE member who couldn't see when he unlocked the door so he moved the bin by pushing on the door until we made eye contact! I felt scared, upset and uncomfortable afterwards and what made my experiences worse is that the psychiatrist said it was a 'mistake'. I was mortified. I also have noticed with the staff members is that they talk and make nasty comments amongst each other when one said a comment in front of me and then turned to me to make sure I didn't hear as they were meant to assist to me. I could go on and on. But I have got a really big list of suggestions for these so called nurses to up there standards. So will cut it down. My advice to them is - To be friendly and welcoming to ALL patients To accept constructive criticism To accept the wronging that they have done To have more courses on understanding adults with mental health problems To be more open. I hope this helped and that no one else will go through what I have been through with them. Thank you :D!

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Short link to review Huntlyburn House: http://iwgc.net/eb4c9