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Hull Royal Infirmary
2021-01-12
Person
5
5
0
Written by a patient
Written by a patient 12th January 2021
I was admitted to Accident & Emergency on 5 January 2021 by ambulance with a dislocated knee. The care was excellent from the ambulance nurses to the staff in A&E. I was in excruciating pain and was looked after with great care and sympathy. I have heard so many negatives about HRI but my experience was excellent. It was clean and Covid safe. I understand the staff are stretched due to Covid and did find around 8pm , after my knee was put back in, I was desperate for water and it took a long time to appear, also the emergency button was out of reach so I relied on passing staff that were already busy. Aside from that , the care was spot on. Thank you to all the wonderful staff who took care of me.