hospital-of-st-john-and-st-elizabeth

Hospital of St John and St Elizabeth

60 Grove End Road, St Johns Wood, London, England, NW8 9NH
 
1 2 3 4 5 57 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
14th September 2020

I had to have a procedure at St. John and St. Elisabeth shortly after the easing of restrictions in July. I was not looking forward to the procedure or the hospital visit, but once there, I felt safe. Covid 19 guidelines were followed and every room I visited was impeccably clean. Most of the staff I encountered were friendly and eager to answer any questions or provide information, directions (the hospital is bigger than I thought). I would gladly return to St. John and St. Elisabeth for future care.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
27th June 2020

I have had varicose veins treatment at this hospital and it has gone very wrong. My legs are left in a mess with lot of other veins appearing. I brought the problem to hospital staff's attention within few months when I started noticing the veins appearing. Staff simply wasted time in dealing with it. Dr Greenstein who did my treatment, took few photos of my legs and feet before the treatment. I asked for copies of my Legs photos but he refused there were any photos of my legs but only feet. I wanted to compare my legs to what they looked like before the treatment and what they look like after the treatment. I wanted to prove that my legs were not in a mess as they are after the treatment. The staff have been simply unhelpful, just wasted time. The photos have simply disappeared so I can't prove anything. This hospital has a good reputation but the staff are ruining it.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
25th February 2020

I was seen by Dr Tabassam Leslie, she was kind, caring and patient and has given me excellent care over the last few months. The nurses and staff all speak very highly of her and she came highly recommended by my GP

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
16th February 2020

Be careful when opting to have treatment at this hospital. They will carry out tests without your permission then bill you for it afterwards. I had a Tonsillectomy and paid the costs outright. A few weeks after the procedure was carried out, I was sent a bill of £400 for a histology I did not want or ask for. I am now receiving threatening letters from the hospital saying they will pass my details over to a debt collection agency. I'm not impressed at all, the costs should be laid out right from the very start.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
3rd February 2020

I cannot thank enough to all members of the hospital team and staff which I have experienced during my recent hospitalization. Mr Marin Kurzer amazing surgeon. Dr Brown superbly kind and supportive anesthetist. Ms Annette amazingly kind, lovely and caring nurse! Thank you! Victor

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
21st October 2019

I’ve come to this hospital a couple of times, and will never come again. The imaging department is very unprofessional - I had to repeat an chest X ray twice as the image was blurred the first time, I filled in all the forms to get my results on a CD, was told it was ready for collection and when I arrived it was not and I had to wait 45’ to get it redone. I’ve done some physio sessions here and I got worse rather than better. The physio clearly has no idea of what he was doing. As soon as I changed facility I improved...I will never come again to this place

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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