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Written by a patient
17th February 2020


i arrived with a cut that wasn’t healing for over a week and was increasing pain so i decided to go to get it checked out just in case of infection . I showed the lady/nurse and she said “is that it ? is that all you’ve come for?”. This personally made me feel me silly and insecure when i really was just checking incase it was an infection and i felt like i was being judged. Just suggesting improvement on respect.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff