highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of First Contact Physiotherapy-Highfield
9th January 2024


Felt staff were great today from reception to the physio

Suggested improvements
Parking was a bit hard and the ev parking didn’t work

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Adult Dietetics
12th July 2023


Was very good, gave a lot of information and explained the process thoroughly.

Suggested improvements
The man that was brought in to talk about medication was difficult to understand as had a strong accent.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of MSK Physiotherapy & APP Team (Highfield)
3rd July 2023


I was dealt with my the physio clinic which in its self is always a welcoming area to go. The receptionist is lovely. My physio, [name removed] has been absolutely brilliant. She was helpful in getting me to understand my issue and gave me solutions. If it wasn’t for her, I don’t think I could have made the recovery I’ve made so massive thank you to the clinic & [name removed].

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & APP Team (Highfield)
9th June 2023


Very good understanding of my medical history and present. Reassuring and helped me view circumstances differently. [name removed] was very personable and explained things well to me.

Suggested improvements
None

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & APP Team (Highfield)
12th May 2023


[name removed] was very informative and understood my needs and took into account my other health conditions which hinder myself being able to do too much he gave me instructions to follow and suggested times and allowed me to carry them out in my own time with no pressure found this really helpful

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & APP Team (Highfield)
11th May 2023


Set great targets and motivated me to hit them

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Serenity
6th May 2023


The doctor was very good so was the Kayleigh.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
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Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
Experience
 
Review of ISVA Adult written by
6th May 2023


Nothing needs changing perfect.


Dignity/Respect
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Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
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Review of Serenity
6th May 2023



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of ISVA Adult written by a patient
6th May 2023


I felt safe enough to talk about how I was feeling and supported when doing so.

Suggested improvements
N/A.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
 
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Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc