highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
« 4 5 6 7 8 9 10 »
Page 7 of 655
 
Review of First Contact Physiotherapy-Highfield
3rd February 2023


The physio I saw, [name removed], was fabulous. So thorough and kind and always did what he said he’s do e.g email exercises straight away, telephone for a follow up after 2 week

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of MSK Physiotherapy & APP Team (Highfield)
31st January 2023


[name removed] has been amazing supporting me in moving forward with my recovery and I'm seeing real progress. [name removed] and [name removed] have also been fantastic, and I appreciate the care and consideration I've been shown.

Suggested improvements
Nothing - fantastic care

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of First Contact Physiotherapy-Highfield
31st January 2023


Good treatment and knowledgable FCP physio.

Suggested improvements
Door to examination room was left open apart from that really happy with care.

2023-02-01 08:26:37
Response from Highfield Clinical Care Centre

I am not sure why the door was left open, so have sent your review to the service manager for an answer. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of MSK Physiotherapy & APP Team (Highfield)
30th January 2023


My experience of my treatment was excellent

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Rating not given.
 
Review of Diabetic Eye Screening Programme (Highfield) written by
26th January 2023


Amazing professional people [name removed] dawn so quick.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of MSK Physiotherapy & APP Team (Highfield)
25th January 2023


N/A

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of First Contact Physiotherapy-Highfield
22nd January 2023


The service and physio I saw was amazing! I was a bit reluctant as didn’t feel my problem was musculoskeletal. I was listened to! The consultation was very thorough and as they fed back to the GP about my other concerns these have also now been dealt with. Turns out my issue is musculoskeletal - I was given exercises quickly and a follow up telephone appointment. I actually felt cared about in a healthcare setting for the first time since before the pandemic. Thank you!

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of Serenity
19th January 2023


[name removed] was fantastic, I will never forget the help she has given me through counselling. Also when visiting serenity, the staff were all very kind to me and my daughter. I was made to feel safe and calm in a very difficult time. Thank you

Suggested improvements
I dont think anything could have been done better.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of First Contact Physiotherapy-Highfield
18th January 2023


The physio [name removed] was absolutely fantastic. Best bed side manner that I have experienced in years. Very knowledgeable, informative and came across as very caring.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of MSK Physiotherapy & APP Team (Highfield)
18th January 2023


Excellent service, treated by physiotherapist [name removed] who explained my scan results and gave me exercises to strengthen my neck muscles I received an initial phone call regarding my first appointment, confirmed by text message. All appointments were made to suit me, reception staff were friendly and polite. A lovely atmosphere in the whole building . [name removed] emailed me my exercise’s as well as showing me how to do them, followed up with phone calls to see how I was getting on between appointments. Felt very comfortable under the department’s care, treated with dignity and respect the whole time .

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
 
« 4 5 6 7 8 9 10 »
Page 7 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at Highfield Clinical Care Centre ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc