highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of ISVA Adult
8th February 2023


Given circumstances I was made to feel at ease and listened to.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
8th February 2023


[name removed] was really nice to me and made me feel safe.

Suggested improvements
Nothing.

Kindness
Understanding
Listening
Safe
Experience
 
Review of Serenity
8th February 2023



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Serenity
8th February 2023


I felt really safe and supported.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
8th February 2023


I felt she was very looked after and assured at all times.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Serenity- children and young people
8th February 2023



Kindness
Understanding
Listening
Safe
Experience
 
Review of Serenity- children and young people
8th February 2023


Suggested improvements
Too early to tell.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Rating not given.
Parent Dignity
Experience
 
Review of Serenity- children and young people
7th February 2023


[name removed] was very helpful to help me understand the things that she will help me with.

Suggested improvements
-

Kindness
Understanding
Listening
Safe
Experience
 
Review of MSK Physiotherapy & APP Team (Highfield)
7th February 2023


[name removed] was my physiotherapist. He gave really good practical advice that I was able to follow easily. He was always pleasant and helpful. I felt listened to and responded to appropriately. I feel I have benefitted from his support, I do not have the pain any longer. I thank him for his patience.

Suggested improvements
-

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of First Contact Physiotherapy-Highfield
3rd February 2023


Lovely service was very pleased. [name removed] the physio was great.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
 
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Page 6 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc