highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 41 of 655
 
Review of First Contact Physiotherapy-Highfield
9th March 2022


A very good initial experience. Many thanks.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of Serenity
9th March 2022


[name removed] is great, explains everything and is so caring. Never fails to make me smile.

Suggested improvements
-

Dignity/Respect
Involvement
Information
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Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
9th March 2022


Both [name removed] and the Doctor were so charming and reassuring and made my daughter feel at ease in an awful experience.

Suggested improvements
-

Dignity/Respect
Involvement
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Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Serenity- children and young people
9th March 2022


-

Suggested improvements
-

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Serenity- children and young people
9th March 2022


[name removed] is my best friend. The other lady was really kind to me too.

Suggested improvements
Nothing. Everything was really cool.

Kindness
Understanding
Listening
Safe
Experience
 
Review of MSK Physiotherapy & ESP Team (Highfield)
8th March 2022


The service and care and communication and clarity and punctuality were second to none

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of First Contact Physiotherapy-Highfield
7th March 2022


I was listened to and not made to feel like my symptoms were not important.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of Serenity
7th March 2022


kindness and love

Suggested improvements
-

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Serenity
7th March 2022


-

Suggested improvements
-

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of MSK Physiotherapy & ESP Team (Highfield)
28th February 2022


[name removed] was absolutely amazing the whole way through my treatment. He involved me in all the decisions, and made sure I understood the rationale behind all the choices he was making. He explained each exercise in detail and allowed me to practice them with him watching to make sure I got them right. He also explained everything he was doing to make sure I felt comfortable and safe. I can’t recommend him highly enough, he’s amazing.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
 
Page 41 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc