Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
6,599
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Highfield Clinical Care Centre
2023-03-09
Person
5
5
0
Review of MSK Physiotherapy & APP Team (Highfield)
9th March 2023
[name removed] was great. I couldn't walk and had barely a minute free of pain a day and he helped me instantly remedy that and got me back walking and working fast. Would definitely recommend him to anyone struggling with pain and movement.
Suggested improvements
Have later hours
Highfield Clinical Care Centre
2023-03-08
Person
5
5
0
Review of MSK ACL Class (Highfield)
8th March 2023
[name removed] is a consummate professional. He listened, considered, examined and agreed a plan. He took full account of my lifestyle and desired outcomes. This was a very good experience. Easy to park too.
Suggested improvements
-
Highfield Clinical Care Centre
2023-03-03
Person
4
5
0
Review of MSK Physiotherapy & APP Team (Highfield)
3rd March 2023
This is hard to answer , as it didn't have a high degree of relevance for this particular treatment or health matter
Suggested improvements
Better time keeping for appointments
On.my first appointment started 20 minutes later than expected.
Today my appointment was almost on time started at 8.55am , but the actual start time was 8.45am
2023-03-06 10:10:08
Response from Highfield Clinical Care Centre
I am really sorry your appointments were delayed. I have sent your comment to the service manager for action. Best wishes, Hugh Jones, Patient Experience Manager
Highfield Clinical Care Centre
2023-02-25
Person
5
5
0
Review of MSK Physiotherapy & APP Team (Highfield)
written by
25th February 2023
Good, helpful, I am so happy with this service.
Suggested improvements
No.
Highfield Clinical Care Centre
2023-02-25
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
25th February 2023
Wafaa the physio has been amazing following my shoulder treatment. Following surgery she supported me and offered timely exercises and advise. I was shocked how disabled I felt not being able use my right arm. However today I am back using the gym, swimming and am back at working doing hands on occupational therapy.
Suggested improvements
No comment.
Highfield Clinical Care Centre
2023-02-25
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
written by
25th February 2023
Saw many quickly in first contact. Quick diagnostics. Excellent service.
Very impressed.
Suggested improvements
More physios access.
Highfield Clinical Care Centre
2023-02-25
Person
4
5
0
Review of MSK Physiotherapy & APP Team (Highfield)
25th February 2023
Good friendly experienced staff.
Suggested improvements
Played more 60's music lol.
Highfield Clinical Care Centre
2023-02-25
Person
4
5
0
Review of MSK Physiotherapy & APP Team (Highfield)
25th February 2023
It was good to know i'll be seeing the same physio for future appointments. I saw someone different last time and wondered how progress can be young of seeing different physios.
Suggested improvements
Perhaps some hands on? eg massaging leg and swollen ankle.
Highfield Clinical Care Centre
2023-02-25
Person
5
5
0
Review of MSK Physiotherapy & APP Team (Highfield)
25th February 2023
Wafaa Ibrahim was excellent.
Highfield Clinical Care Centre
2023-02-25
Person
5
5
0
Review of MSK Physiotherapy & APP Team (Highfield)
25th February 2023
