Hellesdon Hospital

Hellesdon Hospital 2022-10-17 Person 1 5 0

i was at hellesdon for about year and a half( whitlingham ward ) a few staff were nice but i got harrassed by staff member - i told the other staff but didnt get belived so she was free to carry on dont it. i got stabbed in head with vape pen by a patient, their was lots of blood,nothing happened to the patient that done it they didnt even seam to care just said stay away from her. i was safer and hell lot happier in prison then that hellhole. the food was ok im out now and a whole lot happier i have a flat

Hellesdon Hospital 2022-01-20 Person 1 5 0

This hospital has been in and out of special measures for years. Team did not take mental health problems seriously and made no effort whatsoever to use disability appropriate language. Mansplaining by men who never even created nor shared a care plan with me or my carers, did not liaise with my carers at all despite us raising this as a serious omission. A bit of a chat on Zoom about “what my values are” and some sub-par advice about how to “ignore” very serious barriers in society to my safety and participation (disability harrassment and sexual harassment). The mansplained version of how to cope with both was utterly patronising and about 30 years behind contemporary practice. I shared resources on my disability with them which were not read or viewed or engaged with thus - disability differentiation did not take place - it was as if they’d not be taught anything about disability at all. My mental health condition went untreated. When we protested an assessment was delivered hastily in a manner which showed how expert the team are in bumping people off their caseload. Never before have I ever seen an assessment used as a bumping off exercise. The poor reviews are justified - this is a low quality service and it’s very sad indeed because they get to play Russian roulette with people’s lives. Norfolk has one of the lowest populations and highest suicides of all counties.

Hellesdon Hospital 2022-01-09 Person 3 5 0

Some of the staff were great and helpful. Having a mental health condition is very disorientating at the best of time. I felt a sense of freedom to explore the ward and talk to fellow patients and staff. The food was ok. If it hadn't been for someone stealing valuable items from me at two different stays at this hospital and being attacked by two patients and a member of staff bursting into my room uninvited and restraining me from behind I would have said that the stay had been very therapeutic and all that it should be. My wish to not be overmedicated (I think that is a general problem with medication being somewhat heavyhanded) was taken into account and I have done well with my problem and the prescribed meds since.

Hellesdon Hospital 2018-10-13 Person 1 5 0

I was sexually assaulted by a psychologist under sedation in this hospital..

Hellesdon Hospital 2018-09-11 Person 1 5 0

I was treated very badly here. The room I was in was filthy. The staff showed a complete lack of compassion. I am very disappointed in many kinds concerning the place. They call it hellesdon don't they as in the Don of hell. I experienced no human compassion in the midst of a psychosis. They played awful mind games with me every day. I'm not sure which voices where human or not.. I fell in love and he betrayed me. My heart weeps for him and he knows and enjoys it. Anyway my pain has gone beyond words.

Hellesdon Hospital 2018-09-07 Person 1 5 0

This place is so filthy and dirty. After being in this dive for monthe I caught verrucas very painful ones. Prof the communal showers are not cleaned after use. I felt like they were playing horrible games with me. Like writing in my report they are eating cake in the office while I starve to death. They actually wrote that. A mental health nurse stole it from my bag before being transferred to another hospital. Most of the staff were unkind, one support worker said to me "you are moving because nobody likes you" I had a very bad experience there.

Hellesdon Hospital 2017-12-21 Person 1 5 0

I'm not sure what I'm doing or even saying here. But from my view and opinion there was only one nice member of staff there, a support worker. He was amazing with me in this time of hell. I thought everybody was against me except for him. Wow what a crazy time, I'd completely lost myself. I just don't know what to write as I'm not sure what is true anymore.

Hellesdon Hospital 2017-12-10 Person 1 5 0

This place has been in the news for its serious failings.I agree there are serious failings.my experience further proves this.the staff here inadvertently saw me, because my so called partner, who is abusive, so wrongly twisted things.I have a physical injury caused by his abuse and his aggression and his violence.However, abusers are manipulative and will say anything to get themselves out of the trouble they do, and abusers take no blame or responsibility for their actions.That is part of their abuse pattern.hellesdon did not pick up on this, but let my perpetrator of abuse twist things, lie about the fact that I had physically injured myself, and try to get them to so wrongly label me.I am an innocent victim of domestic mental and physical abuse.My abusive partner has got a mental problem, and has abused two others.he is a serial abuser.he is the one with the problem, but he did what all abusers do - he twisted everything, to lie and make out it was me with any such problem.This has been an awful time for me.I pleaded with the staff at hellesdon to listen to me and hear the truth I kept saying, in that I have got a real physical injury, with real physical discomfort.once these hellesdon staff get a hold on you, they will not listen to reason, and to the truth.I told them honestly, that I had a physical health issue.their ignorance, and stubbornness, and narrow-mindedness, led them to do a huge, enormous misdiagnosis!they have a duty of care to recognise abuse, but they did not.they should have seen that my partner has a mental problem, but they failed.they allowed themselves to be manipulated, and they let the abuser twist things.I have been so wrongly treated by many outreach staff from Hellesdon.they are so misled, and they are so wrong.they have proven they do not know how to spot abuse.they have proven they do not care if a person is physically ill, because they so wrongly did not listen, and they so wrongly labelled the innocent victim of abuse, when I have got a physical injury and I needed referring to proper doctors, who deal with physical anatomy, not the mind.they have been so very dangerous in listening to the lies and manipulation tactics of an abuser.they should not have let this happen.my partner has got a mental problem, which they ignored.god help anybody who really has got a mental problem, because hellesdon staff just cannot distinguish between mental and physical symptoms, no matter how much one tries to get the truth heard.It is correct that this hospital is in special measures and it is right that I am reviewing the fact that they so totally wrongly got the wrong end of the stick!!!