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Written by a NHS patient
29th June 2021


My husband has been treated for cancer in the Cancer Centre. All the staff have been unfailingly polite, caring and helpful. I would particularly like to mention 2 members of staff: Alice, who is sometimes on the door and sometimes in the height and weight part of Outpatients. She is outstandingly friendly and cheerful, and always remembers us and takes time to have a conversation. We look forward to seeing her at my husband's appointments. Also Agnes, who cleans the women's toilets in the Welcome area on the ground floor. I have encountered her several times, and probably got in her way when she is trying to clean, but she has always been smiling and polite, and the toilets are spotless

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe