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23rd November 2021


From the beginning of my stay I was treated as an individual with their own challenges etc. I felt safe that the care was there for me 24/7. Every member of staff I came in contact with treated me with respect and caring which goes a long way on the difficult journeys in life we sometimes have to take, but I know I wasn't alone

Suggested improvements
Sometimes the food, especially soups and casseroles were too salty and the custard lacked any sweetness and was so thick. The rest is fulfilling the duty on a very high standard

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff