Greenwich and Bexley Community Hospice

Bostall Hill, Abbey Wood, London, London, SE2 0GB
 
1 2 3 4 5 157 reviews

Average ratings

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
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Staff
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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#sayThankYou

Greenwich and Bexley Hospice provided at home hospice care for my grandmother shortly before her death. The carers and nursing staff were absolutely incredible and we will never be able to thank them enough for the care and compassion they showed for my grandmother to make her as comfortable as possible at the end of her life. The support we received from them as a family went above and beyond what we would have ever expected.

20th May 2020
1 2 3 4 5
Written by a carer
6th March 2020

The care here is outstanding; the staff are amazing and making my father feel comfortable, nothing is too much trouble. Can't recommend this hospice enough - totally amazing.

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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Review of Unknown, written by
21st February 2020

I as my husband's carers felt like a weight was lifted off my shoulder. From our first visit last year to the hospice to see Sally Boles to coming in here last Wednesday we have been treated so well. Staff and volunteers are amazing we could not ask for better care and support. Words cannot express our thanks to everyone from all my family.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
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Trust
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Support Staff
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Review of Bereavement Telephone Support, written by a family member
21st February 2020

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Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Caring
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Review of Counselling , written by a family member
17th February 2020

My sister and I would have liked more information pertaining to the cancer, as we had found it difficult to deal with the day to day symptoms that worsened with the passing of time until the demise of our father. We understand the cancer was rare hence the lack of information. My sister and I provide 24 hour care over the 6 weeks that he was a hospice resident.

2020-02-20 16:26:31
Response from Greenwich and Bexley Community Hospice

Thank you for taking the time to review our the support you received from the Hospice. It sounds like we might benefit from learning a bit more about your suggestions so that we can learn from them and make sure that we provide even better support in the future. Maybe you could contact us by email at feedback@gbch.org.uk so that we can talk about your experience?

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
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Support Staff
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Review of Bereavement Telephone Support, written by a family member
11th February 2020

I just received a call out of blue 9 months after my Brother had died, so was a bit surprised. I do understand that people can need support long after and it was a nice touch.

2020-02-13 12:49:26
Response from Greenwich and Bexley Community Hospice

Thank you for your feedback about our telephone bereavement service - we're glad that you feel it is something that we should be doing. We are sorry if you weren't expecting us to be in touch; we do usually let families know that we will call in the future, though we understand that there can be a lot to take in. We are always grateful of any feedback or suggestions relating to our services, so please do get in touch with us using feedback@gbch.org.uk if you'd like to speak to someone about this in more detail.

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Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Caring
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Review of Bexley Personal Care Project, written by a family member
24th January 2020

Linda was great with my father regarding my mother she was just such a comfort

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Dignity/Respect
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Review of Bereavement Telephone Support, written by a family member
23rd December 2019

G&B Hospice was there all throughout my father's last days. Can't put into words the kindness and support me and my family received. Even after his death the was supporting me and are the most amazing and caring people I have ever had the pleasure of meeting. Thank you so much

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
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Support Staff
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Review of Community Palliative Care Team, written by a patient
23rd December 2019

Maria was so helpful and caring. Can not fault my treatment and support Thank you

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Dignity/Respect
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Involvement
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Caring
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Written by a carer
7th December 2019

We lost our son whilst at the Hospice. We couldn’t have asked for anything more!! He was treated with dignity and respect throughout. I would like to say special thanks to Sarah, Brenda and Wendy who all went the extra mile. Never a nice position to be in but if you find yourself there then there is no better place to be in. Thank you soooo much for everything and we intend to raise funds for you in order for your amazing care to keep being given xx

2019-12-10 12:19:30
Response from Greenwich and Bexley Community Hospice

Thanks for your feedback; I will pass on your special thanks to Sarah, Brenda and Wendy. If you need any support in the future please do let us know, or if you need any help with your fund-raising endeavours! (you can email us on feedback@gbch.org.uk) Many thanks

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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Resources

Short link to review Greenwich and Bexley Community Hospice: http://iwgc.net/eoa8m