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Gloucestershire Royal Hospital
2018-05-04
Person
1
5
0
Written by a patient
Written by a patient 4th May 2018
Triaged by Admin & inexperienced Nurses on Remits when urinary retention with pyelonephritis symptoms - never asked for sample or times re visits too loo or Emergency Access .111[ admin] , GP Surgery[ admin] , Gloucester Walk In [ trained in 2 weeks if that admin]
Waited over 3 hrs till realised deliberately making me wait so very upset as started to have neurological symptoms needing to drive as had mobility scooter [ dyspnoea] no carer classed as Vulnerable .System bullying as had to leave as expecting call back from earlier contact .Never happened with GPs behaving in similar fashion knowing waited since 4.30am 111NB neurogenic bladder can't catheterise because of lips-lymphoedema for which no provision NB Now 3 disabilities as also lack of assistance made Heart Failure Worse with spinal spasticity /sepsis by not transferring hospital appts when moved 5 yrs prior with no appropriate sampling causing 5/6 change surgeries as feel unsafe .
Worse still Follow up after not seeing anyone Medical was automatic survey they all ignore.