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Gloucestershire Royal Hospital 2018-08-27 Person 4 5 0

The staff were amazing, and very supportive during a difficult time. However, I was unimpressed by the domestics having a break in the parents room on the ward- the parents room should be somewhere parents can escape for a few minutes for a cup of tea, I don't want to listen to bitching about staff members, or motivational YouTube videos. We were also sometimes not told relevent information about our child's health until a couple of shift changes after test results etc. had come back. It seemed like we were just being forgotten.