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Written by a NHS patient
1st May 2021


Absolute shambles!! Rude staff especially the young staff! . Making up things when I said she was being rude can I speak to someone else she brought over a doctor and said I was being rude to her! Joanna is her name and I have seen her acouole of times at a&e and always deorable behaviour and no empathy or care for patients or Thier illness! I have several medical conditions and have been having strange symptoms along with heart rythem problem and was taken to a&e by ambulance this girl was assigned to my bed and was making up all-sorts just so she could get out of working! Lazy and rude! I ended up taking the ECG stickers off me and walking out and when I walked out to the reception to wait on a taxi they followed me out along with the girls mentioned.. can't even call that's nurse! Trying to intimidate me and provoke me telling me to wait outside and I had to ask them to leave me alone! Worst hospital in all of Scotland! Joanna and Mel they all themselves and always wondering around together in a&e department and use a Dr Williamson to get out of work and making up stories like little girls! I have serious health complications and was taken in by ambulance but to be treated like that is a complete joke and shambles of this system and putting rude uncaring people to work here is negligent!!!! Absolutely shocking!!!!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe