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My husband was neglected in this hospital. He was unwashed and not shaved. His bed was damp with sweat as the air conditioning did not work. Sometimes there were no hot drinks as there no cups. Other times the food he ordered did not arrive. His care was very poor. Some members of staff were aggressive. The lifts did not work well. Blankets were not available. Information was hard to come by and inconsistent. My husband was so traumatised that he refused to be admitted for another procedure. It was an awful experience for both of us.