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Gateway Surgical Centre
2018-07-16
Person
5
5
0
Written by a patient
Written by a patient 16th July 2018
Did take a while to finally get admitted.1st time the Pre ops were expired.7 wks of phoning to no phone pick ups or emails i'd sent. Then phoned Switchboard that got me the appointment for a week later. Was told too be there for 7am, so with a 2hr+ trip(as I had moved recently). Fasted from 7pm previous night, only to find I could have had breakfast as I was last on the list. So Who ever is supposed to deal with the above points really does need too. From the point of being taken to theatre to discharge the staff really were caring & nothing was too much trouble. Maple Ward was cleaned beyond anything i'd seen before.The food,hot drinks,meals,snacks.So much to choose shame I wasn't too well to sample it all. At all stages I was kept informed. The only downside was due to obs & visiting staff,physio so I hardly had any rest. Girls & guys were friendly and did have time for a chat. Clinically the Surgeon, doctors, Nurses were all fantastic. Admin leading up to my admittance needs some shuffling!