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Written by a patient
28th January 2017

I very recently had a shoulder operation at the Friarage. I found the nurses quite off hand on the day unit prior to me going to theatre. Theatre staff were really lovely, however, when my operation was over I was very cold and my temp was down to 35. The theatre staff took great care of me but the same couldn't be said of the staff on the day unit. I was on a trolley in a side room by myself, I was cold but they didn't check on me. I had to press the buzzer to get my needs met. My husband was sat in the waiting room but they wouldn't let him through to sit with me. I had to ask for the cup of tea you are supposed to have before going home. Ward staff 0/5. Theatre staff. 5/5

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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