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Written by a patient
30th July 2013

I have been an inpatient for surgery 4 times over the last 10 years. Sadly I wouldn't recommend anyone to use some, but not all the wards I was placed in. One ward had a carpet in the dining area with food trodden in, dirty plates and cutlery, which I and others reported, but were told 'the machine is old and their isn't any money for a new one'. Also a bathroom had a bath which took about 2 hours to empty, two years latter was still the same. In the other bathroom the floor tiles were missing and had been for a long time. Urine was running accross the floor to where I stood to shower, whilst standing on the same floor. After back surgery one of my 2 pillows was lost and was told 'there aren't any more'. When standing in the main hospital corridor a cleaner was removing surgical waste from the theaters in plastic sacks placed on a trolly. He wheeled it up the long corridor with blood leaking from the bags onto the floor which is used by all ward staff, surgical staff and vistors in that part of the hospital. I was on intavenous antibiotics for an aquired infection at the hospital, this was intended to be administered over a number of minutes. One member of the night staff followed this instruction and explained to me the need for following this correctly, the next night another nurse just put the whole lot in in one go, I told them how painfull it was and if I remember correctly reminded her of the need to administer slowly. Again when being treated for the secondary probelm of infection, I had use of a fan as I had a very high temperature. A day later it was taken away for another patient, I explained my need for it, but the relpy was we only have one and the other patient needs it too. As I am on immunosuppressive therapy, and an infection of this type was serious and in my opinion I also needed a fan! The surgical/medical team for the most part are excellent if overworked, the nursing staff show (only in some wards) a very relaxed attitude to the overall quality of the wards. Very sad day for the NHS...

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Information
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Cleanliness
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