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Written by a NHS patient
12th February 2022


Fitzwilliam hospital is a lovely little hospital with wonderful, friendly staff. I only had two issues in the 4 days stay on the NHS. I knew they were having a problem with their new linen providers but one day I had to ask if my bed could actually be made for me as I was at the stage of sitting in a chair after the hip replacement operation and I could no way make it myself. I asked at 6pm after being out in the chair all day. However this was noted that no one had come to make up the bed and the following morning someone came in first thing to ask if she could make up the bed. So well corrected. The second was the day of my discharge the nurse who was allocated to me wasn't as competent as the nurses who had been allocated to me in the previous days. i.e I had to ask for help to put my trousers and underwear on and I still had to practically do it myself but explained to her she needed to put my socks on as I couldn't bend that much. She also did not look at my notes and if I hadn't checked the medication I was taking home with me I would have left without sodium and iron pills which was not good as I had to spend an extra day in hospital because they were trying to get my sodium levels up. Other than those two things I had the best experience and care I could ever have hoped for. Well done to all staff and Thank You.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe