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Fitzwilliam Hospital 2021-10-06 Person 4 5 0

Just one small issue amongst a very positive experience. when I attended for my pre surgery check appointment ,with a member of the nursing staff ,I was kept waiting for more than an hour. This did not concern me as I understand incidents happen in hospitals that are not always under anyones control. The problem was that no- one informed me that there was a delay or spoke to me at any time during my wait. A communication problem?