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I had a less than good experience when admitted late at night as an emergency with a kidney problem but, in fairness, it was a particularly busy Friday night. On that occasion, although severely dehydrated, it was 4 hours before I was given IV fluids.
As a visitor to A&E this time, I have only praise for all the staff and for the system. From the doctor who insisted on testing for a possible underlying problem, to the phlebotomist and the other staff, my impression was of courtesy, genuine warmth and great professionalism. It was on a par with private treatment. Thank you.