East Surrey Hospital

Canada Avenue, Redhill, England, RH1 5RH
 
121 reviews

Reviews

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Written by a NHS patient
9th July 2023


The staff were very helpful at all my eye appointments prior to surgery

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Written by a NHS patient
25th May 2023


The car park is too expensive

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Written by
20th May 2023


I accompanied my daughter to East Surrey Hospital at 7 pm yesterday and was immediately struck by how kind everyone was. Being greeted with a smile and cheerful voice makes all the difference and even children soon calmed down. The waiting room was spotless and every patient seemed content. My daughter was seen after an hour and was quickly taken through all scans, blood tests etc. before being set up with a drip and at 1 o'clock taken to a ward. I am deaf so asked the receptionists to call me a car and again nothing was too much trouble. My daughter is now home with medication and follow ups to come. After a similar experience myself at another hospital I feel that this one is one of the best and want to thank everyone we came into contact with. As an ex hospital worker myself I know just how easy it can be to treat patients as run of the mill, forgetting how worried and afraid they can be. Full marks to all the staff and a heartfelt "Thank you"

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Written by a NHS patient
5th April 2023


I was admitted to East Surrey hospital with sepsis recently , I had been discharged from gynae surgery at a private hospital only 24 hours before it came on . Nothing done wrong with the gynae surgery , I was just unlucky. The sepsis came out of nowhere and I became very, very sick very very quickly . I was lucky a first responder arrived , swiftly followed by the ambos who turned up like magic into my bedroom and took me straight to East Surrey , straight into resuss. Fabulous care and treatment from the moment I was handed over to when I was discharged 1 week later . Again, really very quickly a bed was found for me on a wonderful gynae ward. This was the NHS at it’s marvellous best. My thanks to the tremendously skilled and kind doctors and nurses who looked after me so well and also the other staff who made my in patient stay so good . We really should pay these wonderful people more. Thank you again.

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Written by a NHS patient
2nd April 2023


Accident and Emergency. While the majority of the nurses were lovely, there was no information and/or conflictual information, so we didn't feel safe, informed or involved. We had no idea what was going on and no idea of timescales. When we asked questions we were met more often than not with annoyance and irritation. Most of the staff were lovely as said but the doctor and some of the nurses were not 'trans' informed and kept mis gendering, sometimes even when corrected. It's possible we were treated less favourably because we corrected the misgendering.

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Written by a NHS patient
17th February 2023


Fast. Friendly. Efficient. Clean

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Written by a NHS patient
16th February 2023


My experience at the hospital was very pleasant. I didn’t have to wait long all the staff were friendly and efficient. Everywhere was clean and tidy .

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Written by a NHS patient
14th December 2022


Can’t think how to improve.

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Written by a NHS patient
1st November 2022


external signage can be improved, regarding the parking location and how to get from parking to the correct the entrance/department.

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Written by
22nd September 2022


I have visited East Surrey Hospital on several occasions recently, and as a visitor. Apart from having to find parking which can be difficult. Everything inside the hospital is run with extreme efficiency and compassion. Obviously A&E can be very busy, but the staff are marvellous, and we are so lucky to have them.

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Involvement
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Cleanliness
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