Share review of East Surrey Hospital

East Surrey Hospital 2021-05-15 Person 3 5 0

I arrived at Chipstead ward reception at 09-36,I told the receptionist my name CLEARLY & my D O B. & that I had a appointment with Mr momin @ 09-45,I was asked to sit & wait,I did until approximately 10-30 when Mr Momin came to collect me. While in the consulting room Mr Momin told me that he went to the reception desk at about 10-00 & asked if Mr James was here, he was told NO. The reception did not give me the respect I felt I deserved. Having said the above I would to say Mr Momin treated with great respect & apologised for the behaviour of the reception desk. Furthermore Mr Momin examined me, & he asked me how I was feeling & then went on to discuss my medication. I am immensely grateful to Mr Momin for examining me.