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1 2 3 4 5
Written by a NHS patient
15th May 2021


I arrived at Chipstead ward reception at 09-36,I told the receptionist my name CLEARLY & my D O B. & that I had a appointment with Mr momin @ 09-45,I was asked to sit & wait,I did until approximately 10-30 when Mr Momin came to collect me. While in the consulting room Mr Momin told me that he went to the reception desk at about 10-00 & asked if Mr James was here, he was told NO. The reception did not give me the respect I felt I deserved. Having said the above I would to say Mr Momin treated with great respect & apologised for the behaviour of the reception desk. Furthermore Mr Momin examined me, & he asked me how I was feeling & then went on to discuss my medication. I am immensely grateful to Mr Momin for examining me.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5